Smart Hybrid || Uganda
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Flat-rate billing.
Unused balance rollover.
Access to prepaid rates.
Ability to load airtime for uninterrupted service.
Scalable and robust.
Auto-renewal for both credit limit and credit top-up.
All bundles with rollover
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CATEGORY |
POSTPAID |
HYBRID |
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Limits |
Variable Limit set |
Discrete pre-defined limits Set |
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Rate plan |
PayG applicable for voice, SMS and ILD with usage billed accordingly |
PayG applicable on Voice and SMS and ILD with depletion off fixed billed limit |
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Bundles |
1. Data Bundles |
All bundles available on prepaid rate plan |
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2. SMS bundles (Monthly) |
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3. No Voice bundles |
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4. ILD and Roaming |
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Top Up |
Can't self top when limit reached |
Can self-top up airtime when limit reached through e-recharge and voucher |
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CUG |
Applicable |
Applicable |
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Dunning |
Stops all services |
Stops all services |
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Smart plans |
Not Available |
Available |
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Tugabane |
Postpaid to Postpaid only |
Hybrid to Hybrid and prepaid |
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Device Offer |
No |
Yes |
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Gifting |
Not Applicable (AM inclusive) |
Applicable |
• You can apply for the service by engaging your account and relationship manager if you are an existing Airtel Business customer.
If you are a potential customer, you can apply for the service used by
• Customer can sign up for the service by sending a request to business@ug.airtel.com
• Call 125 and a customer care agent will assist.
• Online request via our social media pages.
• Visit Airtel Shops and request through the customer-facing agents.
You may need a security deposit to qualify for service apart from the credit limit allocated.
The minimum limit applicable for the service is 5,000 shillings (TAX inclusive).
You can use your existing number and it will be switched to the Smart Hybrid service tariff. If you need you can also get the service on a new number.
You can opt to use load airtime on your prepaid account on the same number to have uninterrupted service. You can also request your account and relationship manager to have your credit temporarily updated to continue using the service.
With this service, you are charged on a flat rate basis depending on the amount of credit limit set for the month.
Your unused balance is rolled over to the next month so that you do not lose it.
Yes, you can, depending on the amount needed. The credit limits are allocated in increments of 5,000 shillings depending on the amount of choice.